Episode 43: Priyanka Khandalkar
Entrepreneur Conundrum Podcast
EC 01 | 4min
About The Guest
riyanka is a certified Director of Operations with over 12 years of experience and operations as an engineer, a business growth strategist and engineer with a master’s in industrial engineering and management.
Priyanka has a top rated podcast, of international proportions with a big focus on leadership, it is called Show Up with Priyanka, her podcast shares real life stories about entrepreneurs showing up to become intentional leaders that inspire and impact authentically.
She was recently selected by Dean Graziosi and Tony Robbins as Knowledge Business Blueprint. So the KBB coach, trainer and speaker to represent Tony Robbins and Dean Graziosi on stages and workshops worldwide to help entrepreneurs create successful mastermind’s, also has helped impact driven and heart centered entrepreneurs to scale and build sustainable businesses by simplifying and systemizing and streamlining their businesses so they can make more impact.
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Virginia [00:00:01] Welcome to Entrepreneur Conundrum with Virginia Purnell. Where growing entrepreneurs share how they get visible online.
Virginia [00:00:09] Hi, everyone. Today I’m talking with Priyanka Khandalkar about how she helps businesses scale up. Priyanka is a certified director of operations with over 12 years of experience and operations as an engineer, a business growth strategist and engineer with a master’s in industrial engineering and management and entrepreneur and a top rated podcast, host of an international leadership focused podcast on iTunes called Show Up with Priyanka, her podcast shares real life stories about entrepreneurs showing up to become intentional leaders that inspire and impact authentically. She was recently selected by Dean Graziosi and Tony Robbins as Knowledge Business Blueprint. So the KBB coach, trainer and speaker to represent Tony Robbins and Dean Graziosi on stages and workshops worldwide to help entrepreneurs create successful mastermind’s, also has helped impact-driven and heart-centered entrepreneurs to scale and build sustainable businesses by simplifying and systemizing and streamlining their businesses so they can make more impact, more income and eliminate chaos. Welcome, Priyanka.
Priyanka [00:01:26] Thank you so much. Virginia, I’m so glad we made this and I’m excited to talk to your audience and to you today.
Virginia [00:01:33] Thank you. I’m excited to have you here. Carl, how did you get started on that entrepreneurial journey? It seems like you are pretty into the Engineering aspect of things.
Priyanka [00:01:47] Yeah, so it was quite interesting, it was back in 2014, I actually got fired from a role and that was my trigger point, like, oh my goodness, I have all my eggs in one basket. Like, they can just let me go like that. And I was like the what we call the olive is the best employee I even like even the job they fired me from, like my boss, I was earning more than my boss because they really wanted me when they hired me. So it was like it was very ego portrayed, which plays like how they could do this to me and all that thing. Right. Which comes up when it actually happens to you that you go through all those different emotions. And I was frustrated. I was depressed. It took me a few months to really come out of it. But then I read I think I read Myracle Morning by Rod. And that was still like like I was searching. I was searching online, like, what could I do right now? Like, I don’t want to stay in corporate, like, I want to start something new. And that’s when I read Miracle Morning. Like someone suggested that I think it was intrapreneur dot com or somewhere like one of the books to read. And of course, during that time I also read Richard Khordad and the four hour work week. And that’s where I really started, like dreaming about lifestyle of a nomad. Like you get to live anywhere. You can have flexibility of earning as much as you can rather than like being fixed with like one salary coming, which is like everybody. So I think that’s where I got my trigger. I can’t put all my eggs in one basket and I have to find a second stream of income. And that’s when I started with my entrepreneurship journey home.
Virginia [00:03:28] What do you like most about the work that you do?
Priyanka [00:03:30] I just I am so I’m an engineer, right? Engineer. So my mind think very and a lot and analytically and problem-solving like that’s it’s like my game. Like if you tell me any problem, I want to get into the solution of it and I will use all my techniques I learned in engineering like Six Sigma and all that quality tools and everything like Aidi, like I will use all that, like the different factors that could contribute to that problem and then try to solve each of those factors and find the real root cause. I get really passionate about problem solving and I think as an entrepreneur, we are the problem solvers. We are the one who will come into this world to bring like new innovation for any new any problems we stand and I always have my green goggles on. So whenever I see a problem, I look at it as how I can solve it. What are the systems we need? What are the software we need or what are the innovative products we need to do? So it was interesting, like when I started with my Internet journey, I actually started selling on like a SAS product, so I started creating software apps and it was actually for engineering students to increase their student engagement in the universities so that the university can retain more students and they don’t leave after one year, which we have seen with the retention rate. So that’s where I was focusing. I was talking to the dean of the university. I wasn’t like early twenties and I was talking to the deans of the universities. I like solving the problem, like really getting to the problem, like finding a solution, sitting with them. So I was like, so passionate about it. And after that, we moved in to answer your question. It was problem solving. I think that’s what excites me most. Like, I can’t I can’t stand a problem without a solution. Like, I will get into that gear of, like, problem solving, analytical, like number crunching and all that fun stuff. And it’s my engineering part which comes into the play.
Virginia [00:05:22] It’s a good thing to have. Right. Like being able to see a problem. And then you’re going to be like, OK, well, what how can I solve this? Right. Instead of just letting it over, come here to the point of paralysis.
Priyanka [00:05:38] Yes. Oh, yeah. Yeah. Oh, my goodness. So even when I started with my podcast, it was so interesting because I like to be like perfectionist and you can’t be perfect. And that’s what all the entrepreneurs talk about. Like, you have to take imperfect action fast. Right? So I think that’s something I have been developing and have become really like I might go into that perfectionist, but then I have to come back and like, really focus on like, OK, we need to take action, we need to take action. And then we can we can do the continuous improvement afterwards to make it better. So that’s very interesting. When you spoke about paralysis analysis thing.
Virginia [00:06:16] Oh, is there anything that you do that you wish your clients would know more of?
Priyanka [00:06:27] Oh, yes, I think the clients which I work with, they are mostly like the visionaries, like I can imagine my sort of back like when I was creating software or when I was selling products on Amazon, I was that visionary, like creating a getting the idea and going in that idea creation mode. But when you launch it after that, you lose the momentum to do that really day to day work. I love operations. That’s where I come in, like putting systems in place so that you don’t have to worry about day to day operation. And you only can because as an entrepreneur, we need to focus 10 percent of our time in backend or systems and 50 percent of our time in marketing all the marketing we do, and then 40 percent of our time and like client work. Right.
Priyanka [00:07:15] So I think we need to really understand and most of the visionaries don’t love to do systems back and it’s boring work. And that’s where I come. And that’s my expertize. I love operation. I love Problem-Solving. And if I see any kind of gaps or efficiency, any leak of money in your business, I want to plug it in. I want to, like, really, like, fix it. So that’s what the most visionaries don’t know because I have been a visionary.
Priyanka [00:07:36] So I know, like, when those thing happens and it can take all your fake focus out and it can bring a lot of losses to our business when we don’t we can’t focus or we we can focus on this boring task. Right. Like looking at the right numbers are looking at the system processes and really working on those revenue generating activities. And. Yeah.
Virginia [00:08:01] Or even just taking a class that we have to do all the time and figuring out a way of automating it, right?
Priyanka [00:08:07] Yeah, what are the repeatable tasks? You need to ask that every day. And because any individual tasks can be you can create a template, you can create a checklist, you can create like this like processes and systems. When we talk about it can be in many different ways. Right. So it can be S.O.P. Work is the standard operating procedure. It can be a template. It can be a checklist.
Priyanka [00:08:30] It can be a automation using like a zoom. Like right now we are on meeting right. Zoom like we are not doing the old ways of like going out, going on Google Hangout or something. So I think still people use Google to hand out. So I should not say anything about that. But I think just putting the system in place, like when I came to this interview, right, Virginia, like you had like a way of like sending me the calendar. I answered the intake form questions. Right. Like, I think it was from the SABL. Right. It was sort of up. And then so you had a system in place which makes it so easy for you.
Priyanka [00:09:01] You don’t have to go back and forth. You can, like, save so much time. Right. So I think you can do a lot of things in like one tenth of the time that rather than spending extra time, Murat’s just doing all those things for those repeatable task.
Virginia [00:09:15] And I didn’t have to hire anyone either.
Priyanka [00:09:17] Yeah. Oh my goodness. Yeah. Yep, yep. I think I totally believe in that. It’s good to hire someone when you’re like scaling comes with also hiring people making a clone of yourself. Right. So you can have your business but you need to always make sure that you have a system in place before you hire or else.
Priyanka [00:09:38] If that person leaves there, when is their business right?
Priyanka [00:09:42] I think you need to have system operations and then processes of templates and everything in place. And then you hire someone to come in and take those things from your rather than like hire someone to fix something in your business. That should not be the mindset.
Virginia [00:09:59] That’s true. So who’s an ideal client for you?
Priyanka [00:10:04] So I think you did state in the introduction, Virginia, but my ideal client is someone who thinks like me, who is aligned with my core values, which is impact driven, heart centered, community focused, and really want to bring positivity in everyone’s life with their product, with their own mission of their product. And the visionaries I work with, the visionaries, I’m the right hand person, someone they can, like, make important decisions with. They don’t have to feel like they are the person who are alone. And it’s also someone who is already is an established business owner. So they are already making like 250 plus like six figures and they want to scale it to seven figures. So I come in as a director of operations and, I head look at all the gaps and put systems and processes to make it more like a sustainable business model.
Virginia [00:10:54] Oh, cool. How do you get in front of them? Like, what are you doing? To be their pattern interrupt.
Priyanka [00:11:03] So for me, it’s very important where my clients are hanging out, right. So I don’t want to hang out in all different platforms. And I see now there’s something new called clubhouse. I’m curious about, like I have heard, like from my other colleagues who are Director operations, that it is a really good place to do the lead generation right now because you can be the expert topic speaker and like people can notice you. So I think right now that’s in the trend, like everyone posting photos. But the way I normally do is I I’m on in the Facebook groups where my ideal clients are. So if anyone have questions about operation systems, I would go there and comment about it. If there’s any job posting for it, I would also apply for it. And I was I was genuinely connect with them in their D.M. Sometimes I just connect to, like, make friendship with them that really know about their mission because I want to work with Impactive and someone who thinks like me, like who wants to impact like it’s sort of like impact versus fame. Right. So I think I need to like, really talk to that person. So that’s how I do it. Like, I connect with them on DMS, I will apply to the jobs they post. And also I’m in different mastermind’s where I can connect to my ideal client and I also have my podcast. So I do talk to my ideal client on my podcast too. So I think those are some of the ways I’m currently doing it.
Virginia [00:12:24] That’s cool. This is kind of like networking in a way. Yes, yes, it is.
Virginia [00:12:30] So what are a couple of big goals that you have over the next year or two?
Priyanka [00:12:33] Interestingly, I am leaving my final year. I’m leaving my nine to five this January 15th. So that was my huge goal for 2020 to leave my nine to five. So I started my first podcast in the starting of the year. It went to like top ranking, which was something surprising for me on iTunes, and that led to like a lot of different like meeting different coaches and they giving me idea about like really identifying that I’m really good at operations. I did not see that by myself and my coaches actually saw that. So I will always advise people to have a code that they always give you that clarity, someone who has already been there where you want to go. So after that, I got my certification this year and then I got that confidence of my capability. Sometimes we don’t have that confidence. Right, Virginia? It takes some time. We’re always questioning our capabilities. But I think after I got the certification and then I looked at my only 12 years of experience in corporate and operations, I was like, OK, I can do this. So I finally gave a notice to leave my nine to five. So my focus for the next year, twenty twenty one is to really learn how to grow your business working from home full time. Because when we were working like side hustle kind of thing like that time, you just have limited time. Right. You just have to because I have a three year old daughter, so I need to take care of my family too. So you just have like two to three hours every day.
Priyanka [00:13:55] So you know that this is the only time I have to work, but now I will have the whole day. So I think I need to hone my own skill like I’m expert of systems and operations. So I need to like, really focus on, like implementing all those in my own business so that I’m really I have a plan in place, a strategic plan.
Priyanka [00:14:10] I know which projects to focus on in that quarter to make it successful. So my goal this year is to actually reach a five figure every month to make sure that I reach that five figure. I’m putting the processes and systems in place because we know. Right. The purpose of the goal is to win the game. But the purpose of system is to continuously play the game. I think I am like really putting all the systems in my business right now because I’m going full time to like really scaling up my services and like reaching that five finger per month. But I also I want to impact like ten thousand people this month, like increase that impact do whether it’s from my books. I’m actually publishing a book also in the beginning of this quarter, one, whether it’s from my podcast or whether it’s from the mastermind Salman or whether it’s from the I actually just recently got, as you said, hired by the Dean gazebos, the Anthony Davis. I will be also impacting a lot of lives there, like helping others to learn how to do the masterminds.
Virginia [00:15:11] That’s cool. How much do you think those goals are? How do you think those goals would impact your business?
Priyanka [00:15:17] Oh, it will hugely impact. I think for me it’s more of like gaining that experience and the confidence that I can do it, because ultimately my 10 year goal is to have an ecosystem of orphanages, schools which are focused on entrepreneurship, the schools where intrapreneurs are made, orphanage risk. Kids who come in becomes entrepreneurs in future. And I will also have an aging home where intrapreneurs like us can retire and like have to make new entrepreneurs. And it will be a retreat center for families to come in with different activities. So that’s my big, big goal for 10 year vision. And then so that is one of the goals. But I think to claim that I know like one school takes like fifty thousand dollars something. So I think really to focus on the ten year vision, I need to put the roots now and the roots will be to like reach the five figure per month mark this year, next year reached a six figure per month. So I have like those all those laid out.
Virginia [00:16:15] Do you think there’s any roadblocks that might be holding you back from achieving those goals?
Priyanka [00:16:21] So I think as an independent, we are always evolving. We don’t know all the answers, right. So I think right now I know what is my plan for the five figure right per month, like I already put that in action with all the different projects I will be doing, focusing on the seven different business objectives to get to those details. Or as I was saying, knowing exactly the system and processes I need to play so that I can reach that goal every day. But going to next year are like like I know that they’re like some of the things I’m not expert in. Right. So I know the things that I’m the expertize and operations systems and all that. But I’m not expert in marketing or I’m not expert in visibility. But I know, like, things I’m already doing in places like I already know that. But I think I will have to I will have to collaborate with other other people who have other expertize with whom I can, like, move faster.
Virginia [00:17:14] What’s the best advice you’ve ever received?
Priyanka [00:17:17] Best advice. Oh, wow. OK, so this was my best advice for this year was like to really focus on contribution and growth and to not keep anything to yourself, because sometimes we like we think like, OK, we don’t have to give all our strategies right and when do we want to keep it to ourselves. But I think knowing that is the best thing to do, like really serve and contribute. So that’s the best advice I got from, I think, Frank Kern, who is the marketing guru, like I love his books and like that’s one of the best advice. Then I got the best advice from Dean Graziosi. It was like your gifts are like unique gifts. So if you don’t share it with others, it’s like a disservice to others. So I think that was like a like that was so important. Like sometimes we just like thinking in our mind, oh, we don’t know enough or no one will like no one will benefit from what we say. Right.
Priyanka [00:18:12] So I think it’s so important.
Virginia [00:18:14] Or that other people already know.
Priyanka [00:18:16] Yeah. Oh my God. Yes. Yes.
Virginia [00:18:20] It’s like, oh, I don’t have a clue.
Priyanka [00:18:23] Yes. And then also understanding how operations and systems like plays such a big role in achieving the goals is the boring part. But like really learning how it because I didn’t I knew that I have that expertize. But as I’m learning more and as I’m reading the books from my Attardi in this group and like creating really being more expertize, like I’m really honing into my skill and capabilities and really knowing that this is valuable skill to have.
Virginia [00:18:52] Thats cool do you have any. Best advice that you’ve ever given.
Priyanka [00:18:59] Oh, yes, I think the best advice is to let let it go.
Virginia [00:19:04] You have a three year old daughter, right? Yes.
Priyanka [00:19:07] And it’s interesting, like sometimes whatever advice we give, it comes back to us. And I think letting go comes everyday to us. Right. We have to let go of so many things in our life. And it’s a process. I’m also like building, but I think I’m getting good at it, like not really holding grudges, like really speaking it out or having that open engagement. I’m actually in my book, which is coming out. It’s actually my relationship with my mother in law. It got sold and how I use the intentional leadership framework, which I talk about in my podcast all the time, like how I used to heal our relationship because I really wanted to have a good relationship with my mother in law, it was always a good relationship, but something happened, misunderstanding happened and it became very so, so, so I really, really like had to let go of a lot of things to heal that relationship. So I think I tell that to everyone because I don’t give advice if I have not implemented that in my own life and seen the benefit.
Virginia [00:20:05] thats a wise decision.
Priyanka [00:20:08] Thank you.
Virginia [00:20:10] You’re welcome.
Virginia [00:20:12] Anything that you would like to share that I haven’t asked.
Priyanka [00:20:16] Yes, Virginia, so I think you asked everything and I think everyone listens to me, they know like what are my expertize, what are my super powers. But if anyone wants to reach out to me or learn more of our system systemsand an operation, they can always go to scale up with. Priyanka.com and I, I think you already have the links. So that’s where they will find like what are the things I help with. I have listed on my services there. But even though if you don’t know if you really need that, you can always like there’s a place to book a call. You can always just brainstorm with me for 15 minutes what you’re looking for and whether my services are the right solution. And you need something else. I have a big network of service providers. I can always connect you to the right person.
Virginia [00:21:04] Awesome. Well, thank you for being on with us today.
Priyanka [00:21:09] You’re welcome. Virginia and I am so fortunate to do this during the holiday season. I love, like I don’t know, the audience can see like you’re wearing the Christmas colors, like I should have already, too, but I think I’m wearing black, so I think we are blending well.
Priyanka [00:21:23] But I was thinking of also wearing like checks, red black check shirt.
Priyanka [00:21:29] But but thank you for having me today. I really enjoyed our interview. Your your questions were so like it really made me think and you are such a great questions which are like so aligned with what people wants to listen. So I think that’s so important.
Virginia [00:21:46] Thank you very much. So we will keep in touch and have a great good.
Priyanka [00:21:50] Thank you.
Virginia [00:22:01] Thank you so much for joining us today. Be sure to subscribe and leave some, leave through a review and I’ll catch you on the next episode.
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